You can make a purchase in our webshop in 4 different ways:

  • Credit Card. Maestro, Visa & Mastercard.
  • Bank transfer. As soon as we have received your payment in our bank account, we will ship your order. In the order confirmation that you receive by e-mail after ordering, you can also find our bank details.

Account name: Flexbounce
IBAN: NL98TRIO 0197 7358 78
BIC: TRIONL2U

Shipping

  • Orders through our website will be shipped to you by DPD;
  • You will receive a Track&Trace code by e-mail, so you can find out what time DPD will deliver your order;
  • In Europe no shipping costs are charged when ordering a Flexbounce fitness trampoline;
  • Shipping costs of accessories are £ 7,50 per order unless it will fit through the letter box (in which case it is £ 2,95);
  • For orders more than £ 65,- we don’t charge shipping cost;
  • Our delivery time is 1-2 working days.

Returns

  • Within 14 days you have the right, without stating a reason, to return your purchase, provided the item is unused and is unimpaired in the originale packaging.
  • We cannot take back used trampolines/components;
  • When the trampoline does not live up to your expectations, please feel free to contact us. We are happy to help you with the right pointers and problem solving, so you can still become happy with your purchase;
  • In case of a defect our warranty options apply.